With more than 60% of employers experiencing inter-generational conflict in their workplaces, it is critical for organizations to educate themselves and their employees on generational differences to create and maintain work environments that encourage diversity and minimize conflicts.
To develop generation-nurturing cultures, companies need to recognize each generation’s overall upbringing, personal and professional characteristics and key motivation factors and share that information with their employees so that they can begin to understand each other.
When implementing these programs that encourage generations to work together and minimize their conflicts, it is recommended that organizations focus on:
- Strengths that each generation offers
- Respect for each generation’s individuality
- Similarities among generations’ characteristics and motivation factors
- Offering opportunities for all employees to share their individual insights
- How diverse perspectives can encourage success and long-term sustainability
While concentrating on these important points, it is also beneficial for individual teams and departments to work together in developing their own unique approach or action plan of how to resolve their inter-generational differences or conflicts, if there are any present. When this is done, employees feel that they are given a better opportunity to express their opinions and ideas of how to make their particular team work together most efficiently and productively.
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